Frequently Asked Questions

  1. Is their any difference in colours of products?

    Yes, the colours of the products may be slightly varied from the photographs due to the brightness of your monitor/Screen and lightning effects during photography.

  2. How to know the size of the product?

    Do not judge size of the product by pictures, you need to see size chart details in the product page. Due to manual measurement please allow upto 1-4cm or 1-4mm difference in sizes.

  3. Do you offer Cash on Delivery?

    Yes, cash on delivery is made Via Leopard Courier or Pakistan Post. With Cash on Delivery COD service, we offer Free Shipping anywhere in Pakistan except in some remote areas where courier service is not available. Delivery Time : 2-6 days (INSTOCK ITEMS) and 1-2 weeks (ON-ORDER ITEMS). Delivery time starts after the confirmation of order and may extend due to public holidays, adverse weather conditions, or any other unforeseen beyond our control.

  4. Is their any Guarantee or Warranty of the products?

    There is no Guarantee or Warranty of any products.

  5. I'm not used to ordering online. Do you have any stores local to me?

    We are an online store only and do not have any outlet. However, our friendly and knowledgeable Customer Service reps allow you to shop easily and with confidence so you have the best possible online shopping experience. You can also place your order at you Facebook page (www.facebook.com/celebsclothes) just inbox us or Whatsapp us.

  6. How can we place an online order?

    To Shop Online Follow These Steps: - Go to www.celebsstore.com - Click on the item you like - Select colour, size and click on ‘Order Now’ or Ädd to cart" -If you want to shop more products then click on "CONTINUE SHOPPING" -Click on ‘Next’ -Provide your name, address, mobile number and email id -Click on "Confirm Now -"for further assistance you can contact us on facebook or whatsapp.

  7. Is your delivery service available within Karachi only or outside of Karachi too?

    We deliver across Pakistan (except those remote areas where courier services do not deliver)

  8. How can I see the real picture or video of a product?

    How can I see the real picture or video of a product? Almost every product has a product video icon below the display picture of the item. If you like to see the real display of the Celebs collection, visit our YouTube Channel. Also, LIKE & SUBSCRIBE so you will be updated on our future upcoming events https://www.youtube.com/channel/UCsJ2htQmzdBSuqPnkYx-QqQ/featured

  9. Is your product is original and as shown in the picture?

    All photos 100% guaranteed original and imported products. We DO NOT make or sell any replicas.

  10. If I order something from Pre-Order?

    Pre-Order following are the rules 1. 100% advance payment is required. 2. Delivery time 3-8 weeks. 3. Delivery time starts after the advance received and may extend due to public holidays, adverse weather conditions, or any other unforeseen beyond our control. 4. No return, refund or exchange. Change of mind will also be not accepted. 5. Due to any unfortunate or uncontrollable reasons, if your order is not arrived at our end, our team will contact you to return your advance. 6. All products are 100% original (We DO NOT make or sell any replicas)

  11. Is size charts are in inch or cm?

    Almost all size charts are in cm. For measurement, you have to see the Inch tape small numbers side. You can also contact us on WhatsApp for guidance. Due to manual measurement please allow upto 2-4 cm error .